Frequently Asked Questions
Everything you need to know about shopping at Aphrodite
What are your shipping options and delivery times?
We offer standard and express shipping. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Free shipping is available on orders over a certain amount.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 14 days of purchase. Please note that for hygiene reasons, swimwear and lingerie must have the protective seal intact.
How do I know which size to choose?
We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for personalized advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local digital payment methods to ensure a secure and seamless checkout experience.
Can I track my order after it has been shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's journey in real-time.
Are the colors of the items accurate on the website?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions, slight variations in color may occur.